We offer several methods:

• Request our Free Physical Ring Sizer: We will ship you a plastic sizer with various ring sizes to try on.

• Use our Online Sizing Guide: This involves measuring an existing ring that fits well or wrapping a piece of string or paper around your finger and measuring the circumference.

This is a common challenge! Here are some discreet tips:

• Borrow a Ring: Borrow one of your partner’s favorite rings (from the correct finger!) and use our online sizer to determine the size.

• Ask a Friend: A close friend or family member might know the size.

• Bring a Photo: If you can discreetly get a clear photo of your partner’s hand, a jeweller can often make an educated guess based on their hand shape and build.

• Select a Temporary Setting: Buy the diamond and choose a simple, inexpensive temporary setting. Propose, and then come back together to size the finger and choose the final setting.

Yes, most of our rings can be ordered in half sizes. If you need a specific size not listed, please contact us.

A ring should slide over the knuckle comfortably with slight resistance and fit snugly but not too tightly once on the finger. It should not create a bulged look or restrict circulation.

The most common women’s ring size is 6.5, though size 6 and size 7 are also very common.

The most common men’s ring size is 10.

Timeless styles include solitaire (single diamond), halo (center stone surrounded by smaller diamonds), three-stone, and vintage-inspired designs.

Consider your partner’s personal style and lifestyle.

• Solitaire: Classic and versatile.

• Halo: Adds extra sparkle and makes the center stone appear larger.

• Pave: Delicate and brilliant.

• Bezel: Protects the diamond and offers a modern look.

• Vintage: Unique and detailed.

The four Cs determine a diamond’s quality and value: Cut (its brilliance and sparkle), Color (ranging from colorless to light yellow), Clarity (the presence of internal or external flaws), and Carat Weight (its physical weight).

Cut is generally considered the most important because it directly impacts the diamond’s brilliance and sparkle. A well-cut diamond can look spectacular even with a slightly lower color or clarity grade.

Mined diamonds are formed naturally deep within the Earth. Lab-grown diamonds are created in a controlled laboratory environment but are chemically, physically, and optically identical to mined diamonds. Lab-grown diamonds are a conflict-free and often more affordable option.

Absolutely! Our bespoke design service allows you to create a one-of-a-kind ring. You can choose your diamond, setting style, and metal for a completely unique piece.

Yes, we provide diamond grading reports from reputable institutions like the GIA (Gemological Institute of America) or IGI (International Gemological Institute) for most of our diamonds over 0.50 carats.

We recommend shopping for wedding bands at least three to four months before the wedding day to allow for sizing, engraving, or custom orders.

Not at all! While some couples prefer matching sets, many choose rings that reflect their individual styles. It’s entirely a matter of personal preference.

Many people prefer matching metals for a cohesive look. However, mixing metals (e.g., a white gold engagement ring with a rose gold wedding band) is a popular and modern trend.

• Classic Bands: These are straight bands and are designed to wear comfortably alone or stacked with an engagement ring.

• Contour Bands: These bands are curved to fit flush against engagement rings with specific setting shapes.

Yes, we have a beautiful selection of eternity bands, featuring a continuous circle of diamonds. These can be made with various diamond shapes and settings.

Moissanite is a naturally occurring mineral (silicon carbide) originally discovered in a meteorite. Because natural moissanite is exceedingly rare, almost all moissanite used in jewelry today is lab-grown.

Yes, Moissanite is a real gemstone with unique properties. It is not a diamond, nor is it a fake diamond. It is a brilliant and durable option with its own distinct look.

Moissanite is harder than all gemstones except diamond (9.25 on the Mohs scale, compared to diamond's 10). It has a higher refractive index than diamond, meaning it possesses more brilliance and fire. It is an extremely durable and beautiful option, often available at a fraction of the cost of a diamond.

Yes, Moissanite has a higher dispersion, which causes it to have more "fire" (the colorful flashes of light) than a diamond.

Yes, our Mr. Jeweller Moissanite collection offers a beautiful range of engagement rings set in 14k/18k gold and .925 sterling silver. This is an excellent option for those seeking magnificent sparkle at an accessible price.

Yes, our Moissanite stones are carefully selected and graded for quality, ensuring they meet the Mr. Jeweller standard of brilliance and clarity.

1. Consultation: Share your ideas, sketches, and budget with our design team.

2. CAD Renderings: We will create a digital model of your design for your approval.

3. Refinement: Make any adjustments until the design is exactly what you envision.

4. Creation: Once approved, we will handcraft your one-of-a-kind ring.

The custom design process typically takes 6 to 8 weeks from the initial consultation to the final piece, depending on the complexity of the design.

We work with 14k and 18k yellow, white, and rose gold, platinum, and sterling silver. We can advise you on the best metal for your design and lifestyle.ription

We offer a 30-day return or exchange period for most standard engagement and wedding rings in their original, unworn condition. Please note that custom-designed rings are final sale.

Yes, all of our shipments are fully insured until they are delivered to your door. A signature is required for all high-value deliveries.

Yes, we stand behind the quality of our craftsmanship and offer a Limited Lifetime Warranty against manufacturing defects on all our jewelry.

Our warranty covers defects in materials and workmanship, such as a loose prong or a cracked setting not caused by excessive force or accidental damage.

Yes, we do! If you cannot visit us in person, we can arrange a virtual appointment to discuss your needs and show you different options.

At this time, we do not have a buy-back or trade-in program. However, we can often assist in repurposing gemstones from existing heirloom jewelry into new custom designs.

We recommend having your ring professionally inspected every six to twelve months to ensure that the prongs are secure and the settings are in good condition.

A diamond certificate (grading report) detailed the physical properties and quality characteristics of a specific diamond, while an appraisal determines the monetary value of the entire piece of jewelry for insurance purposes.

• White Gold: Is an alloy of yellow gold and white metals (like palladium or nickel) plated with rhodium to create a crisp white finish. It requires occasional re-plating.

• Platinum: Is a naturally white metal that is extremely durable and hypoallergenic. It does not require plating, though it will develop a unique "patina" over time. Platinum is also denser and heavier than gold.

Yes! Mixing metals is a popular trend. You can mix yellow, white, and rose gold with platinum and sterling silver to create a unique and personal stack. Just remember that metals of different hardness (like platinum and sterling silver) can wear differently when worn together.